We Are Hiring


We are hiring for three positions:

  • 1 Counsellor/Social Worker position, 1 Client Support Worker position and 1 Court Support Worker position.

Applications close on 30 April 2018.

Location: Roma
Incumbent: Reports to Chief Executive Officer
Reviewed by: CEO
Review date: July 2018
Approved by: Chief Executive Officer
Next review: In line with Performance Appraisal or when the position becomes vacant

About us

We are a publicly funded community legal service that provides legal advice, representation, advocacy and referral to Indigenous victims of family and domestic violence throughout the Southern Queensland region. The service is based in Roma and offers assistance primarily in the areas of domestic violence, family law, child protection, sexual assault and victim’s assistance.

Our skilled staff provide a culturally accessible and responsive assistance to Indigenous victims and survivors of family and domestic violence and their partners and families living in Southern Queensland.

About the Roles

Counsellor/Social Worker This role is responsible for the delivery of counselling and related support to Indigenous victims and survivors of family and domestic violence and their partners and families. The Counsellor/Social Worker provides a holistic range of services including short, medium and long-term culturally appropriate counselling, group work and community building.  The Counsellor will develop cooperative working relationships with other program areas within AFLSSQ and other service providers and communities across the Southern Queensland region.

Client Support Worker and Court Support Worker – As part of a small and dedicated team, the Client Support Worker works closely with the Counsellor/Social Worker and the Court Support Worker works closely with the Principal Solicitor. These support roles provide practical assistance and support to eligible clients region. These roles involve completing initial intake procedures with clients, including taking initial instructions, provision of advocacy services to address the safety and well-being of clients, assistance with emergency accommodation and travel, court support and provision of appropriate referrals. Flexibility to travel with the Counsellor/Social Worker and/or Principal Solicitor as required throughout Southern Queensland is essential as is a current open driver’s license.

All successful applicants are required to have skills and sensitivity in dealing with Indigenous victims and survivors of domestic violence with a strong commitment to social justice.

Being of Aboriginal and/or Torres Strait Islander descent is a genuine occupational requirement for the two support worker positions and AFLSSQ is entitled to require such as a qualifying criterion under Sections 25 and 104 of the Anti-Discrimination Act (Qld) 1991.


Key Selection Criteria

1. Understanding of and sensitivity to the issues facing Aboriginal and Torres Strait Islander victims and survivors or family violence, in particular women and children and a commitment to social justice;
2. Demonstrated ability to multi-task and work under pressure including effective management of client intake procedures, conflict checking procedures and assessment of applications for assistance;
3. Ability to liaise and network within the local community and develop professional relationships with allied government and non-government agencies and to provide feedback to management regarding local community issues;
4. Sound administrative and computer-literacy abilities (e.g. Microsoft Office in a Windows network and use of the Internet) – including ability to professionally maintain a central diary of commitments, use keyboard skills (typing) and keep files and administrative records in order;
5. Strong oral and written communication skills;
6. Confidence in the provision of prompt information and support to clients attending court/counselling and to those seeking information over the phone and ability to provide appropriate referrals where required;
7. Preparedness to work flexible hours and travel extensively including after hours where required;
8. A current open drivers license.

Desirable Criteria

1. Current First Aid Certificate, workplace health and safety representative training;
2. Database entry and knowledge of CLASS and Word Excel highly regarded;
3. Qualifications in legal studies, law, social sciences, justice, advocacy, Aboriginal or Torres Strait Islander community development, or current enrolment in any of these tertiary courses and experience working in a legal practice setting;
4. Experience in working in an Aboriginal or Torres Strait Islander governed community organisation.

Core Duties

1. Attending client interviews, court appearances and circuits with the Solicitor and providing support to clients;
2. Completing client intake and referral procedure, including taking initial instructions, conflict checking and screening for client eligibility;
3. Management of the referrals database including entry of all intake and referral information onto the Community Legal Assistance Services System (CLASS);
4. Provision of appropriate referral and follow up support to clients;
5. Attendance and participation in any community legal education activities undertaken by the organisation.

Organisational Commitments

1. Undertake study or training which might, from time to time be approved by the CEO;
2. Participate in workplace health & safety compliance initiatives as required;
3. Participate in a supportive team environment, through various workplace activities;
4. Participate in annual appraisal of own work, and attend any supervision sessions with the staff to whom you report.

Contract, Location and Package

The position offered is based in Roma but involves regular travel throughout the Southern Queensland region, in particular to the communities of Cunnamulla, Charleville, Mitchell, St George, Goondiwindi, Murgon and Cherbourg. Travel to Quilpie, Brisbane and Toowoomba is also sometimes required.

An attractive remuneration package and conditions are offered and are dependent on qualifications, suitability to the role and experience. The starting salary varies and will be the subject of negotiation with the successful applicant. AFLSSQ offers a professional and supported work environment with study leave for approved work-related courses and activities.

Send your application to susan.hamilton@aflssq.org.au.